Service Testimonials

July 2010
“Thanks again for looking after my service needs on my 2008 Denali. Shaw Service has once again exceeded expectations and continues to remind me of why I drive a General Motors product. Your ability to respond to customers’ needs and communicate thoroughly the options available is excellent. … If you have great service after the sale, then the sale is easy. Thanks again, and I look forward to driving my new 2011 GM, with Shaw behind me as my service provider.” - Bob Pusch

August 2009
"I'd just like to let you know that the service I've received from Gillian in your Service Department has been fantastic. I'm a newer owner of an 06 H3 and among the best features of the car is Gillian. I'm used to really good service on my Jetta from a service consultant that I know personally at Northland Volkswagon. Gillian has been just as good but without the incentive created from a personal friendship. Please keep this service level up, it makes owning and driving my H3 that much more enjoyable... " - Mark H

August 2009
"Johny, Sorry I missed you on Thursday when I picked up my 2002 Buick Regal. I want to thank you for the great service and the open and honest approach in which you conduct business. You have restored my confidence in the integrity of your industry. I have enclosed the customer survey, and yes I am completely satisfied."  - Paul

May 2009
"Greeted me with a smile and great service"

May 2009
"John (Washington) is always honest - doesn't try to sell me something we don't need." - Gerald A.

May 2009
"He (Johny Kandelaft) did everything exactly as he should have. I left there feeling like this dealership cares about how I see them as a whole and that they wanted me back as a future client." - Derek L

May 2009
"John (Washington) - in short - does EVERYTHING right. He's a great communicator. I always knoe what is happening with my trucks. John and the medium duty shop are very important to the effective maintenance of our fleet." - Jackie R

May 2009
"Hi Gillian, I just wanted to say thank you so much for your customer service. To be honest I have not had a pleasant experience having any of my trucks serviced over the years that I have owned and with the exception of Shaw GMC. With out a doubt right from the time I drove into the service area I was greeted with a smile, the shuttle service was right on time as you said it would be and I especially appreciated the phone calls to keep me advised as to the status of my truck. Thank you so much once again and I look forward to getting my truck serviced at Shaw GMC when required and I will recommend the dealership to my friends." - Sean O